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About Us

Surens Inffotek is focused company for QA and RPA areas. We have been providing services from last 6 + years. As technical architects are the founders of the company, our solutions will be delivered with high quality considering the future maintenance.We are continuously improving by applying best practices and following the standard processes.

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Build Agentic AI Solutions for Real Enterprise Workflows

We help organizations move beyond AI pilots and build production-ready AI agents, copilots, and intelligent workflow systems that can plan, reason, retrieve knowledge, connect to enterprise systems, and execute work securely at scale.

Discuss Your AI Initiative Explore Capabilities
LLM & Agent Engineering
Single-agent and multi-agent systems
RAG & Enterprise Integration
Knowledge-grounded AI with secure connectivity
Automation to Production
From architecture to deployment and support
AI Agents
Autonomous and semi-autonomous workflows
Copilots
Human-guided task execution and decision support
RAG Systems
Grounded answers from enterprise data
Enterprise Automation
ERP, CRM, APIs, tickets, reports
Governance
Guardrails, security, and observability
Scalable Delivery
Cloud-ready architecture and deployment
Agentic AI
Planning, reasoning, memory, and execution across multi-step workflows
Enterprise AI
Secure integration with business systems, data, and knowledge repositories
Automation
AI combined with workflow orchestration and process automation
Engineering
Production-grade software delivery with scale, reliability, and governance
Technical capabilities

End-to-end capability across the Agentic AI stack

From AI strategy to integration, evaluation, governance, and deployment, we build systems that are technically strong and operationally useful.

Agent Strategy & Solution Architecture

  • AI roadmap aligned to business workflows and measurable outcomes
  • Use-case discovery workshops for operations, finance, procurement, HR, IT, and customer service
  • Target operating model for copilots, AI agents, and human-in-the-loop workflows
  • Reference architectures for secure enterprise deployment

LLM & Agent Engineering

  • Production-grade agents using GPT, Claude, Llama, Gemini, and open-source models
  • Tool-calling, planning, memory, reflection, and multi-step task execution
  • Single-agent and multi-agent systems for research, workflow coordination, and decision support
  • Prompt engineering, structured outputs, retry logic, and failure-safe task design

RAG & Enterprise Knowledge Systems

  • Retrieval pipelines for policies, SOPs, manuals, contracts, tickets, and technical documentation
  • Embeddings, chunking strategies, metadata enrichment, re-ranking, and query optimization
  • Vector database integration with Pinecone, Weaviate, Chroma, Milvus, and Azure AI Search
  • Grounded answers with access control and source-aware responses

Enterprise Integration & Automation

  • Integration with ERP, CRM, ServiceNow, ticketing, DMS, internal portals, and business APIs
  • Workflow automation for email drafting, document processing, reporting, approvals, and case handling
  • Event-driven automation and orchestration across legacy and modern systems
  • Strong fit for hybrid environments combining AI, RPA, and rule-based automation

Data, Evaluation & Model Optimization

  • Accuracy, latency, hallucination, and cost evaluation frameworks
  • Domain adaptation, tuning strategies, test sets, and benchmark-driven iteration
  • Observability for prompts, traces, tool calls, failures, and user feedback
  • Ongoing optimization for business impact, usage quality, and operating cost

Security, Governance & Scale

  • Role-based access, auditability, secure API handling, and data governance
  • Guardrails for content safety, policy compliance, and sensitive data handling
  • Cloud-ready deployment on Azure, AWS, and GCP with scalable microservices
  • Delivery practices for enterprise reliability, maintainability, and controlled rollout
Technology stack

Tools, frameworks, and engineering foundations

We work with leading LLM ecosystems, enterprise integration patterns, and cloud-native engineering practices to build secure, scalable AI systems.

GPT / Claude / Llama / Gemini
LangChain / LlamaIndex / Semantic Kernel / Haystack
Python / FastAPI / Node.js / GraphQL
Azure / AWS / GCP
Vector DBs and embeddings pipelines
REST APIs / Microservices / Event-driven integration
Postgres / Enterprise data platforms
RPA and workflow orchestration
Where we create value

High-impact use cases for enterprise AI agents

AI Copilots for Enterprise Teams

Internal assistants for HR, IT, finance, procurement, operations, and customer support with secure knowledge access and guided actions.

Document Intelligence Agents

Agents that read, classify, extract, validate, summarize, and route invoices, contracts, policies, SOPs, claims, and compliance documents.

Process Automation Agents

AI-driven workflows for ticket triage, report generation, case management, approvals, vendor coordination, and exception handling.

Manufacturing & Industry 4.0 Agents

Operator guidance, maintenance copilots, quality review assistants, knowledge search, and workflow automation for plant and enterprise teams.

Sales, Service & Customer Operations

Proposal support, customer response drafting, knowledge-grounded support workflows, and account research orchestration.

Multi-Agent Decision Workflows

Coordinated specialist agents for analysis, validation, recommendation, and execution with human approval checkpoints.

Why SurensInffotek

Why companies partner with us for Agentic AI

  • ✓Engineering-first execution, not just consulting slides
  • ✓Strong AI + automation background across agentic AI, RPA, QA, and enterprise integration
  • ✓Offshore delivery model that improves speed, flexibility, and cost efficiency
  • ✓Capability to build MVPs, pilots, and production-ready systems
  • ✓Cross-functional delivery covering architecture, development, integration, testing, and support
  • ✓Focus on measurable business outcomes: productivity, process efficiency, quality, and turnaround time
Delivery model

From idea to enterprise-ready rollout

01
Discover
Identify priority workflows, users, data sources, risks, and expected ROI.
02
Design
Define architecture, agent behavior, integrations, governance, and rollout approach.
03
Build
Engineer copilots, agents, RAG pipelines, APIs, orchestration, and monitoring.
04
Validate
Test for accuracy, security, performance, edge cases, and human acceptance.
05
Scale
Deploy, support, optimize, and expand into additional workflows or departments.
Let’s build together

From AI concept to production-ready enterprise agents

Whether you need an AI copilot, a secure knowledge assistant, a document intelligence workflow, or a multi-agent business process solution, SurensInffotek can support your roadmap with strong offshore engineering capability.

Talk to our team
Discuss your AI/Agentic AI initiative
Assess technical fit, integrations, and delivery model
Plan MVP, pilot, or production rollout
contact@surensinffotek.com Contact page
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Surens Inffotek is focused company for QA and RPA areas. We have been providing services from last 6 + years. As technical architects are the founders of the company, our solutions will be delivered with high quality considering the future maintenance. We are continuously improving by applying best practices and following the standard processes.

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Tuesday : 08.00 - 10.00
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Saturday : 10.00 - 05.00
Sunday : 10.00 - 05.00

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